Renegade Websites Email Setup Instructions

Setting up GMail to work with your Website's email

Outlook

Please use this handy video for help on setting up Outlook. This is applicable for most versions of Outlook, for both Windows and Mac. Detailed instructions are below.

This will show you how to setup your email account in Outlook 2011.

How to create a new email account

Open the Tools menu and choose Accounts

Click E-mail Account

Enter your full Email address

Enter the password for this account.

User Name: Your full email address

Incoming server: This is typically your domain name preceded by "mail.", eg. mail.example.com

Outgoing Server: This is the same as the Incoming server.

We recommend you use SSL for bothe the incoming and outgoing servers.

NOTE: You may need to check the box to "Override default port" and use port 465 instead of the default port 25.

Click Add Account

How to enable SMTP Authentication

Once the account has been created you will need to enable SMTP Authentication.

Open the Tools menu
Click Accounts

Click E-mail Account
Click the "More options..." button.

From the Authentication drop-down menu and choose "Use Incoming Server Info"

Click the Ok button.

Outlook 2011 is now correctly configured to send and receive emails.

Mac Mail

Please look at this handy video for a quick tutorial on setting up the Mail app on the Mac. Step by step instructions are below.

This guide will show step-by-step instructions for setting up email account in Mail on OS X.

Adding a New Account

Choose Preferences, from the Mail menu.

Select Preferences.
Click on the Accounts tab.
On the Accounts window, click the + sign.

Account Settings

Enter your Full Name, or as you would like it to appear on your sent email.
Enter your Email Address.
Enter your email account's Password.
Click the Next button.

Incoming Mail Server

When entering the information for your Incoming Mail Server you will need to decide if you would like to use POP3 or IMAP POP3 will download and remove all of the emails from our server, where as IMAP will synchronize the emails between your email client(s) and our server. IMAP is recommended if you will be using this email account with multiple devices.

Choose your account type. You may select either POP or IMAP. Click here for an explanation on the differences between POP3 and IMAP.
Give this account a description for quick reference.
Please enter mail.example.com as the Incoming and Outgoing mail server.

You would replace example.com with your own domain name.

Enter your full email address as the User Name.
Enter the Password of your email account.
Click Next.

Outgoing Mail Server

Enter a Description for your Outgoing Mail Server.
The Outgoing Mail Server is the same as your incoming mail server. Again, this will be something like mail.example.com
Check the Use Authentication box.
Enter your full email address as the User Name.
Enter the Password of your email account.
Click the Next button.

Complete the Setup Process

Verify that the information in the Account Summary window is correct and click Next

Mail is now correctly configured to send and receive emails.

iPhone/iPad

Please use this handy video for help on setting your iOS device. This is applicable for all versions of iOS, both for iPad and iPhone. Detailed instructions are below.

How to configure your iOS device

Tap Settings
Tap Mail, Contacts, Calendars

Add Mail Account

Choose Other

New Account Information

Enter your Name
Enter your email address as the Address
Enter the password for your email address
Tap Next

Incoming Mail Server

Host Name: This is typically your domain name preceded by "mail.". This can be found in the E-mail Accounts section of the cPanel, under More > Configure Mail Client.
User Name: Your email address.
Password: The password for your email address.

Outgoing Mail Server

Although iOS may indicate these fields as optional, please enter your full email address and password

Host Name: This is the same as the incoming server.
User Name: This is required and again is your email address.
Password: The password for your email address.
Tap Next.

Cannot Verify Server Identity

This error message it is due to the SSL certificate being used for the mail server is *.BlueHost.com. To use the SSL Certificate simply click Continue.

How to store Sent, Drafts and Trash on the server

To do this please go to Settings > Mail, Contacts, Calendars

Choose your email account
Tap Advanced
Under Mailbox Behaviors choose the mailbox you wish to configure.

Choose the corresponding folder on the server you wish to save the email in.

Repeat the above steps for any other folders you wish to store on the server.

Blackberry

Setting Up Email for the Blackberry with the Blackberry 6 or 7 OS

You can definitely set up your Blackberry to use email.

On the home screen, click the Setup icon.
Select Email Accounts
Select Internet Mail Account

To complete the process, you will need to follow the phone's prompts along with the information found in our article with General Settings for any Email client.

Setting Up Email for the Blackberry with the Blackberry v5 OS

On the home screen, click the Setup icon.
Select the Setup Wizard
Select "I want to create or add an email address."

To complete the process, you will need to follow the phone's prompts along with the information found in our article with General Settings for any Email client.

Re-registering your Blackberry device

You may have to re-register your device with your wireless network. Its very easy to do this.

Click the Blackberry button > Options.
Advanced Options > Host Routing Table
Click the Blackberry button and choose "Register Now".

This should sync your PDA with your carriers wireless network.

Older models

If you create an email address with the same name as your cPanel user name, there can be a major conflict.

When you setup an account on BIS it asks for only 2 things, e-mail address and password and tries to guess the rest. Now normally this is fine because it'll fail and ask for the real information, but because the email and username both exist, if the passwords are the same, Blackberry will accept that this data is correct, and sync the phone with the accounts default e-mail address instead of the email address.

The fix for this is ridiculously simple; just give Blackberry a false password. When it cannot authenticate it will then ask you if you want to "Re-enter account information" or "Enter the settings manually".

Select Enter Settings Manually, then select "I will provide the settings to add this email account".
Finally, enter the full IMAP information for your account.

This will cause BIS to sync with the proper account.

Note: In the new Blackberry OS this is not the case, and this fix may not apply to the newer OS. However, this is something to try if you're stumped.

As always, if you have any questions, please email us at info@renegadewebsites.com